Keyboard is not visible

You may find that certain settings disable the keyboard and it is no longer displayed to you.


Follow these steps to make your keyboard visible again:

Android 13
Android 14/15
1. Install the following app in PlayStore: ,,Gboard - the Google keyboard".Screenshot of Gboard in the App StoreTo do this, follow the step-by-step instructions in the following knowledge article:  Installing and uninstalling apps on a Gigaset smartphone.1. Install the following app in PlayStore: ,,Gboard - the Google keyboard".Screenshot of Gboard in the App StoreTo do this, follow the step-by-step instructions in the following knowledge article:  Installing and uninstalling apps on a Gigaset smartphone.
2. Open the settings.2. Open the settings. 
3. ,,System"Screenshot of settings “System” selected3. "System"
Screenshot of settings “System” selected
4. ,,Languages and input"Screenshot of System “Language and Input” selected3. "Keyboard"Screenshot of system “Keyboard” selected
5. ,,On-screen keyboard"Screenshot of Language and Input “On-screen keyboard” selected5. ,,On-screen keyboard" Screenshot of keyboard “On-screen keyboard” selected
6. Activate ,,Gboard"Screenshot of on-screen keyboard “Gboard” selected6. See if “Gboard” is displayed there.Screenshot of on-screen keyboard “Gboard” selected



Hint:

If the keyboard is still not available despite following the step-by-step instructions, only a factory reset will help.


Before that, create a backup for your data, follow this step by step guide:

How do I backup my Whatsapp chats and media? 

How do I create a backup of my data and settings?  


Now perform a factory reset, follow this step by step guide:

Factory reset


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